Philippines
Member Since 2025
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Kyla Ragay

About the Candidate

I’m a nursing graduate with over three years of experience as an administrative and virtual assistant. I’ve supported US-based clients in healthcare and business, handling scheduling, calls, insurance verification, billing, email management, and report preparation. I’m skilled in tools like Google Workspace, Microsoft Office, Practice Fusion (EHR), and CRM platforms, with strong attention to detail, communication, and multitasking abilities. My mix of healthcare knowledge and administrative expertise makes me well-suited for both medical and general virtual assistant roles.

Education

June 2021 - June 2025
Colegio de San Lorenzo Ruiz de Manila of Northern Samar INC Bahcelor of Science in Nursing

Experience

October 2022 - September 2024
National Brain Injury Institute Virtual Assistant
December 2021 - June 2022
Patricias Petals Virtual Assistant
Skills
Adaptabilityand proactive problem-solving.billing & invoicingBloomnetChase. Healthcare & Admin: Patient schedulingclient inquiriesConfidentialityCRM/database managementEmail ManagementExcelHIPAA compliance. Customer Service & Communication: Call handlingHubstaffInsurance VerificationMercury/FTDMicrosoft Office (WordMicrosoft TeamsMultitaskingOutlook)powerpointPractice Fusion (EHR/EMR)prior authorization supportprofessional communication. Core Strengths: Attention to detailRecords Managementreport preparationRingCentralSkypeSlackTechnical Tools: Google WorkspaceTime Managementtraining supportZoom
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