Aleta Tibor

About the Candidate

ALETA TIBOR
B53 L9 Avocado St., Bel Aldea, San Francisco, Gen. Trias, Cavite, Philippines 4107 · +63915-2071043
[email protected]

I am a goal-oriented professional seeking a Virtual Executive Assistant position using exceptional expertise in handling administrative and clerical work from remote locations.

Experience
NOVEMBER 29, 2020  – MARCH 17, 2023    EXECUTIVE ASSISTANT TO THE CEO, FREELANCER
●      Organize the client’s schedule
●      Make travel arrangements
●      Managing email responses and inbox
●      Set up meetings and act as a point of contact between the CEO and others
●      Gathering documents to prepare for meetings
●      Providing bios of the people who will be part of the meeting schedule.
●      Maintaining comprehensive and accurate records
●      Manage social media accounts (Facebook, Instagram, LinkedIn, Bloomberg, and ZoomInfo)

AUGUST 2018 – NOVEMBER 2020             DATA ENCODER, FREELANCER
·       perform clerical work like encoding, typing, record keeping, and filing
·       Undertake basic bookkeeping tasks and issue invoices, checks etc.

JUNE 2017 – JULY 2018                 TRANSCRIPTIONIST, FREELANCER
·       Listen and transcribe live meetings and recordings.
·       Research on some technical terminologies to better understand the context of the recording.
·       Complete transcriptions promptly and review for any grammar or spelling errors, as well as for clarity in thought.

APRIL 2010 – MAY 2017                OPERATIONS SUPERVISOR, TELETECH
●      Manage a team of 10 – 15 agents
●      Visible to the team to answer questions
●      Take calls that agents can’t handle and help an agent who appears to need assistance
●      Monitor queue and track calls
●      Motivate and encourage agents through positive communication and feedback

JANUARY 2007 – FEBRUARY 2010     WORKFORCE ANALYST, AEGIS PEOPLESUPPORT
●      Assists in the generation of staffing forecasts
●      Assists management with the resolution of scheduling and attendance adherence issues
●      Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans
●      Evaluates area performance against parameters
●      Models compliance with company policies and procedures and supports company standards of ethics and integrity
●      Provides and supports the implementation of business solutions

EDUCATION
1995 – 1999    Bachelor of Science Major In Business Administration, University Of Santo Tomas

SKILLS
Email management, Calendar Management, Customer Service, Note-Taking, File Management, Data Entry and Administrative skills