Claudine Ybanez

About the Candidate

1. Company: Cojibas Vehicle Inspection Center
Designation: Encoder
Duration: January 4, 2021 – Present
Responsibilities:
● Encode vehicle details from OR and CR (motorcycle, light vehicle and
truck) to Dermalog system
● Facilitate customers of their inquiries for the step by step process of their
vehicle registration
● Assist customers with system error documents to be updated and corrected.
Advise customers of possible solutions whenever the error cannot be
corrected within our capabilities.
● Perform administrative tasks and come up with solutions for an easy and
comfortable flow of transactions
2. Company: Toto Enterprises Industrial Commodities
Designation: Site Administrator (Contract-based employment)
Duration: November 2019 – February 2020
Responsibilities:
● Assist employees in their daily activities at the project site at Energy
Development Corporation
● Monitor drivers and employees for guidance and smooth flow of
activities for the on- going project of the company
● Manage staff and employees to produce a good outcome of daily tasks
● Process and monitor billings for the project of the company from the
proponent company
● Perform human resource tasks to assist employees that needs assistance
for their inquiries and provide immediate response for their concerns
● Monitors deliveries and transmittals for the products of the company to
the proponent company to meet the contract’s agreed project
● Monitors daily time record and overtime of employees to provide
accurate and convenient payroll for project employees of the company.
3. Company: Fenestra Virtual Solutions
Designation: Chat Support Representative
Duration: July 2019 – October 2019
Responsibilities:
● Process visas for clients applying for a US Visa
● Support and provide solutions to clients that need assistance for processing a
US visa.
● Assist worldwide and diverse clients in regards to customer service and
easy transaction and application for a US visa.
4. Company: Mitsubishi Hitachi Power Systems – Philippines
Designation: Site Administrator / HR Assistant (Contract-based employment)
Duration: April 2017 – September
2017 Responsibilities:
● Arranges and processes Visa Extension and Special Working Permit
(SWP) in Tacloban City for Japanese employees for the project in Energy
Development Corp. in Tongonan Geothermal Power Plant
● Support Technical Advisers to acquire Gate Pass for them to be able to
work in the site and enter the site premises
● Support TA’s arrival/departure to the site by preparing hotel reservation in
Cebu, pick- up/drop-off at airport, hotel and the Cebu port, and ticket
service at Cebu port.
● Adjust hotel reservation in Ormoc City based on the TA’s dispatch information
● Arrange every day car service based on the information provided by all
the TAs on that day. Together with MOTO if necessary.
● Arrange lunch at site for day shift, and late dinner at site for night shift
● Purchase of office consumables needed for the site office
● Support TAs in exchanging money with their foreign currencies
● Support project members in order to achieve successful outcome in the
entire installation work
5. Company: Xerox Business Services Philippines – Cebu City
Designation: Customer Care Sr. Assistant (Sprint account)
Duration: June 2016 – November 2016
Responsibilities:
● Provide answers and solutions with large volume of customer queries,
requests and complaints
6. Company: DCV Industrial Control Enterprises (Contractor of Energy Development Corp.)
Designation: General Clerk Assistant / Project Coordinator for Mahanagdong
Geothermal Power Plant (Contract-based employment)
Duration: August 2014 – May 2016
Responsibilities:
● Assisting in making project reports and office support activities
● Assisting in the physical inventory of warehouse items
● Preparing and submitting associated computerized warehousing reports
● Operating SAP software and Computerized Maintenance Monitoring System
● Release Pick Tickets for materials withdrawn from the warehouse using the
CMMS
● Processing Certificate of Work Completion (CWC) and billings for
specific projects of the plant
● Reports to the Maintenance Planner, Maintenance Supervisor and
Performance Engineer
● Monitoring and updating Purchase Orders (PO), analyze PO contracts and
service invoices for services rendered in the plant
● Monitoring attendances and preparing Vehicle Trip and Utilization
Report for rented vehicles of the company