Danrose A. Roldan

About the Candidate

DANROSE A. ROLDAN
Virtual Assistant

My Contact

[email protected]
+639271381844
Unit 424 Bldg.1 Residencias
de Manila Condominium,
Jesus St., Paco, Manila,
Philippines, 1007
live:.cid.49888132ba171d3c
1 September 1982

About Me
A hard-working and self-motivated educator that is
eager to administer Virtual Assistant’s duties and
responsibilities. A technophile and problem-solver that
you can depend on. An exuberant individual with
multi-tasking skills in both team based and
independent capacities.

Skills
Office Apps
Email Management
Data Entry
Initiative and Accountability
Communication
Multi Tasking

Academic Qualifications
Professional TEFL
https://www.tefl.com/
Completed in May 2020

Licensed Professional Teacher
PRC License Number – 1742709
Licensed in January 2019
Certificate in Professional Education
University of the Philippines, Diliman,
Quezon City
Completed in 2016

Bachelor of Arts in English
University of the East, Manila,
Philippines
Completed in April 2012

Bachelor of Science in Psychology
Adamson University, Manila,
Philippines
2000-2004 at intervals

Employment History
Virtual Assistant
My Freight Staff

Home

February 2023- 8 September 2023

-Providing exceptional customer service to carriers
and customers via inbound and outbound calls
-Provide email support solutions via outlook
-Excellent multi tasking skills within tools and computer
software programs

Assistant Supervisor (Teacher)
Heritage Academy, Singapore
845 Yishun Street 81, #03-186, Singapore 760845
1 January- 31 July 2020

-Facilitates the students learning by providing academic
guidance.
-Switch from student to student quickly, instructing them in
a concise and simple way.
-Maintains a motivating and encouraging learning
environment and strong supporting relationships with each
student.
-Maintains good communication and rapport with parents.
-Reason for leaving: Family Circumstances

English Teacher
Makati Science Technological Institute of the Philippines
ERL Bldg. 4410 Old Sta. Mesa Zone 058, Brgy.. 592 Sta.
Mesa Manila
1 June 2015 – 31 March 2016
Implement apt instructional and learning strategies,
activities, materials, and equipment to ensure students
learn quickly.
Prepare course materials such as syllabi, assignments,
and hand-outs.
Conduct and facilitate classroom discussions
Reason for leaving: Study for the Licensure Examination for
Teachers (LET)

English Teacher
SmartTeam School of Management
231 Mountbatten Road, Mountbatten Centre, Block B,
Level 3, Singapore, 397999
17 January – 31 December 2014
-Handled “Cultural Exchange Program”.
-Plan, deliver and assess lessons.
-Conduct and facilitate classroom discussions.
-Reason for leaving: Company Dormancy

Technical Support Representative
Teletech Customer Care Management Philppines, Inc.
1000, Building F SM Corporate Office, Bay Boulevard, J.W.
Diokno Blvd, Pasay, 1700 Metro Manila
6 February 2008- 7 March 2009
-Comply with standards for addressing client concerns
-Provide technical services to customers swiftly and
efficiently
-Actively listen to a clients needs and provide effective
solutions.
-Reason for leaving: Pursue undergraduate education