Janice Patricia E. Blardony

About the Candidate

• Good and reliable soft skills for understanding and communicating with different personalities.
• Proven and solid experience in Customer Service and E-Commerce role.
• Understands a good balance of analytical and emotional relations with people aligned with
their realities in life and the goals that they want to achieve.

Work Experience
Digital Marketing Assistant / Customer Service [E-Commerce] (Call, Email, Chat, Video
Production) Hybrid
Ozzend Solutions, Inc. {1year & 10 months}
August 2022 to May 2024
• Designs sales pitch videos for TikTok, FB, IG, using Canva.
• Responds to questions about basic shipment pricing, tax, and customs rules and engages in the group
community for client connection and sales conversion.
• Markets and sends messages, sales photos thru FB, IG, TikTok for signing up and verification of
account and for sales conversion.
• Promotes shipping service in TikTok, FB, IG, through comments and messaging.
• Follows up and updates clients’ success shipment and sales.
• Enters data on Google Sheet for inbound, outbound prospects.
• Organize sheets, files, and video directory files.