Cardeve Delgado

About the Candidate

Cardeve Gustilo Delgado
Address: Block 2 Lot 9 Florenceville Subd. Pahanocoy, Bacolod City
Tel.No.0344442114
Mobile No.+639686162614
Email Add: [email protected]

Objectives: To apply as a Virtual Assistant

PERSONAL DATA
Age:
40
Date of Birth:
Feb 7, 1984
Gender:
Male
Height:
175 cm
Weight:
75 kg
Nationality:
Filipino

WORK EXPERIENCE

Position: Database Manager/ISA
Duration: January – Present
Company Brivity VA
Industry: Real Estate (The David Greene Team)
Location: Bellingham, Washington
Department: Outsource VA under Place Inc.
Description: ADHOC, non-voice task, data clean up

Position: Admin Associate
Duration: August 2023 – Present
Company Ray White AKG
Industry: Real Estate (RTT)
Location: Brisbane, AU
Department: Outsource VA under Tactical Business Solutions
Description: ADHOC, non-voice task, data clean up

Position: General Virtual Assistant
Duration: August 2023 – Present
Company Stan AI, Discount Mags, AI Academy
Industry: Real Estate, Online Magazine, Online School
Location: Berkeley, CA
Department: Outsource VA under WING Assistant
Description: ADHOC, non-voice task, data clean up

Position: General Virtual Assistant
Duration: June 2023 – September 2023
Company Toned Homes AC and Remodeling
Industry: HVAC
Location: San Antonio, TX
Department: Outsource VA under Crukus Marketing
Description: Telemarketer, Appointment Setter and customer service

Position: General Virtual Assistant
Duration: February 2023 – May 2023
Company RDA Home Investors and Best Asset Recovery
Industry: Real Estate, Surplus Funds
Location: Doral, Fl
Department: Bacolod Branch
Description: CRM specialist, Leads Generation, Utility Specialist, Appointment Setter/Cold Calling, and Surplus Funds Specialist

Position: Virtual Assistant / Appointment Setter
Duration: July 2022 – November 16, 2022
Company Linda Welsh Realty
Industry: Real Estate
Location: Dallas, Tx
Department: Bacolod Branch
Description: Leads Generation and Appointment Setter/Cold calling

Position: Virtual Assistant / Appointment Setter
Duration: February 2022 – June 2022
Company We Buy Homes near You
Industry: Real Estate
Location: Phoenix, Az
Department: Bacolod Branch
Description: Leads Generation and Appointment Setter/Cold calling

Position: Virtual Assistant/ Utility Specialist
Duration: August 3 2016 – July 2022
Company: Utility Connect
Industry: BPO
Location: Texas USA
Department: Outsource Philippines
Description: Data Entry, Invoicing, Leads Generation, Utility Specialist, Customer Service, Appointment Setter and Email Support

Position: ESL Teacher
Duration: December 7,2015 – July 15 2016
Company: We Teach Online
Company Industry: ESL Company
Location: Bacolod City
Department: TAL – Le Waijiao
Job
Description: Regular Class and Phonics Teacher

Duration: Oct 2014 – Aug 2015
Company: Ubiquity Global Services
Company Industry: BPO/Call Center/Financial Services
Location: Bacolod City
Department: RushCard Back Office
Job
Description: Cardholder document verifier
making sure that all sent documents were valid
Position: Back Office Specialist

Position:
Technical Support Representative
Duration:
Oct 2013 – Oct 2014
Company:
Teletech Bacolod
Company Industry:
Call Center / IT-Enabled Services / BPO
Location
Bacolod City
Department:
HSI Support
Job Description:
Assisting customers in their internet connection, providing them troubleshooting steps on how to be back online.

Position:
Technical Service Associate
Duration:
Oct 2011 – Oct 2013 (2 yrs)
Company:
Convergys Inc.
Company Industry:
Call Center / IT-Enabled Services / BPO
Location
Bacolod City, Philippines
Department:
Time Warner Cable (DSOE)
Job Description:
Assist time warner cable dsr to complete their order and put their sales on time warner sales database. Provide some updates on what promotion time Warner has.

Position:
Technical Support
Duration:
Oct 2010 – Sep 2011 (1 yrs)
Company:
Panasiatic Solutions Inc
Company Industry:
Call Center / IT-Enabled Services / BPO
Location
Bacolod City
Department:
Operations
Job Description:
I’m a Straight Talk agent, which is a telecommunication prepaid account. I activate customers prepaid card and assist whenever they have trouble in using their phone

Position:
Customer Service Representative
Duration:
Oct 2009 – Jun 2010 (0.7 yrs)
Company:
Transcom Worldwide
Company Industry:
Call Center / IT-Enabled Services / BPO
Location
Bacolod City
Department:
Operations
Job Description:
In Sears, I do sales and offer some promotions available for the season. And for comcast, activating cable boxes for customers and troubleshooting whenever they have problems on their account.

Position:
Customer Service Representative
Duration:
Oct 2006 – Oct 2009 (3 yrs)
Company:
Teleperformance Inc.
Company Industry:
Call Center / IT-Enabled Services / BPO
Location
Bacolod City
Department:
Operations
Job Description:
I was a representative with Motorola, Priceline and Barclaycard. All companies are all about customer service, and customer satisfaction. I provide information about the product I supported, give them assistance and some updated information from the company.

Position:
Ground Clerk Assistant
Duration:
Jun 2005 – Oct 2005 (0.4 yrs)
Company:
Air Philippines Inc
Company Industry:
Airline / Aviation
Location
Bacolod City
Department:
Ticketing and Operations
Job Description:
I was a trainee back there, I put passenger’s names on the system, I assigned their seats and put their ticket number into our flight database.

Position:
Service Crew
Duration:
Oct 2004 – May 2005 (0.6 yrs)
Company:
Jollibee Food Corporation
Company Industry:
Food & Beverage / Catering / Restaurant
Location
Bacolod City
Department:
Operations
Job Description:
Work as a service crew, i deliver food to the customer’s, bus the tables and make sure that the dining area is clean and sanitize

 

 

 

 

EDUCATION

Highest Education
Second Highest Education
Education Level:
Bachelor’s / College Degree
High School Diploma
Education Field:
Commerce
Advertising / Media
Course:
Bachelor of Science in Business Administration
High School Grad
School/University:
ABE International Business College

Location:
Bacolod City

Date:
Nov 2001 – May 2006
Jun 1996 – Mar 2000

LICENSES/CERTIFICATIONS

License/
Certification
License/
Certification No.
Date
1.
Driver’s License
F01-12-000500
Feb 7, 2017

2. Passport EC2478739 Oct 20,2019

SKILLS

Skill
Years of Experience
Remarks
1.
English communication skills
7
Work with Top BPO companies such as: Convergys and Teleperformance, those are international companies.
2.
Computer Savvy and Literate
13
Knows how to troubleshoot basic technical problems and proficient in Microsoft office applications and android based smartphones and tablets
3.
Driving Light to medium vehicles
10
with driver’s license

TRAININGS/SEMINARS
Date
Topic/Course Title
Oct 17, 2011- Oct 8, 2011
English 101
Mariz Javellana and Pamela Fermin
Convergys Bacolod

LANGUAGES SPOKEN

Language
Proficiency Level
(5=Excellent; 1=Poor)

1.
English
5

2.
Filipino
5

REFERENCES

Carla Lizares
Owner/CEO
We Teach Online

Psalm Dote
Senior Supervisor
We Teach Online

Lovely Austria
Team Leader
We Teach Online