Gabriel Moriones

About the Candidate

I am a dedicated customer service and financial operations professional with experience supporting major brands like Barclaycard US, Google, and Growve. My career began at Alorica, where I specialized in financial dispute resolution, conducting case reviews and managing chargebacks. I then transitioned to Telus, providing technical support for Google Cloud developers by evaluating quota increase requests and using internal tools to manage cases. Most recently, I held a leadership-level role at Growve Philippines as an Email Support Specialist, where I used platforms like Zendesk, Shopify, and Amazon Seller Central to resolve complex customer inquiries, process refunds, and coordinate with manufacturers. I take pride in delivering efficient, empathetic support and streamlining operations to improve the customer experience.