Jay Baldoza

About the Candidate

Hi! I’m Jay Bebanco Baldoza, a proactive Virtual Assistant with 8+ years of inbound and outbound customer support experience. I’ve:- Managed U.S. healthcare recredentialing—calling doctors to gather and verify insurance documents- Supported local brands like Jollibee and Lazada with order taking, refunds, and delivery coordination via phone, email, and chat. I’m proficient in Nextiva, Excel, Remote Desktop, PDF/TIFF tools, and various CRM/order platforms. I communicate clearly, learn quickly, and deliver reliable admin support with minimal supervision. Ready to help your business succeed