IRISH VELLE MORFE

About the Candidate

Highly driven Customer Service, Technical Support, and Sales Professional with nearly a decade of proven experience in top BPO companies, delivering exceptional results in billing, troubleshooting, and customer service. Consistently recognized as a top performer, including multiple awards as Top Billing and Sales Expert and trusted Peer Advisor guiding new hires toward improved performance.

Known for providing clear, empathetic, and solutions-focused support across phone, chat, and email channels. Skilled in resolving complex technical issues, identifying sales opportunities, and ensuring outstanding customer satisfaction. A fast learner with strong communication skills, excellent time management, and the ability to adapt quickly in high-pressure environments.

Also experienced in virtual assistance and ESL teaching, demonstrating versatility, professionalism, and a commitment to continuous growth. Ready to bring strong work ethic and expertise to contribute to your team’s success.