Judith E. Bullicer

About the Candidate

Judith E. Bullicer
Phase 5 Block 4 Lot 36 Colorado Homes, Cotcot, Lilo-an, Cebu, Philippines 6002
Mobile: +63 956 447 5130 | Email: [email protected]
Target Role: Executive Virtual Assistant | Operations Support

PROFESSIONAL SUMMARY

Results-driven Operations and Administrative Virtual Assistant with over 14 years of leadership and operations management experience in the fast-food industry. Proven track record in team supervision, customer service excellence, budgeting, and process improvement. Highly skilled in scheduling, reporting, and communication. Eager to leverage extensive management experience to deliver efficient and reliable virtual support.

CORE SKILLS

Operations & Staff Management
Customer Service & Complaint Resolution
Scheduling & Calendar Coordination
Budgeting & Profit Analysis
Reporting & Data Entry (Excel, Google Sheets)
Email & Client Communication (Phone, Zoom)
MS Office & Google Workspace
Familiar with Project Management Tools (Trello, Slack)

PROFESSIONAL EXPERIENCE

Area Manager
Mang Inasal Phils. Inc., Cebu City | Sept 2011 – June 2025

Served as a consultant to franchisees to improve operations and business performance
Managed daily operations of multiple franchised and company-owned stores, ensuring consistent performance and achievement of business targets
Trained and supervised managers and staff across multiple locations to consistently meet sales and service targets
Prepared budgets, analyzed sales reports, and implemented strategies to improve profitability
Resolved customer concerns to maintain high satisfaction and brand loyalty
Ensured compliance with company policies, safety standards, and operational procedures

Store Manager
Balete Food Corp. (Jollibee Franchise), Mandaue City | Dec 2003 – May 2010

Oversaw daily store operations including sales, inventory, and team supervision
Developed and implemented sales and marketing initiatives to increase revenue
Conducted financial reviews and ensured compliance with operational and food safety standards

EDUCATION

Bachelor of Arts in Political Science
University of San Jose Recoletos, Cebu City | 1991 – 1994

TRAININGS & CERTIFICATIONS

People Management II, Ateneo de Manila University, 2022
Strategy Development and Execution, Ateneo de Manila University, 2022
Communication Skills Workshop, Jollibee Plaza, 2018

ADDITIONAL INFORMATION

Fluent in English and Filipino (written and spoken)
Equipped with reliable home internet and dedicated workspace
Quick learner of new tools and systems