Patrick Zabdiel Bartolabac

About the Candidate

I’m an Information Technology graduate with hands-on experience in customer support, technical support, and executive assistance. I’ve worked in fast-paced environments where accuracy, responsiveness, and problem-solving are non-negotiable.

Most recently, I worked as a Virtual Executive Assistant at Athena, where I supported executives by managing inboxes, coordinating schedules, and acting as a communication bridge between clients and internal teams. That role required me to stay organized under pressure, handle confidential information, and make sure nothing falls through the cracks. Before that, I worked in customer and technical support roles at Amazon, Concentrix, and Optum, where I handled high volumes of inquiries, resolved complex issues, and consistently met performance metrics.

What sets me apart is that I don’t just complete tasks—I anticipate problems and fix them before they escalate. I’m comfortable managing email communication, handling multiple priorities, and working independently without constant supervision. I understand that for a virtual assistant, reliability and clarity are everything. If something is assigned to me, it gets done properly and on time.

Compared to other applicants, I bring a mix of technical skills, customer-facing experience, and executive-level support. That means I can handle both routine tasks and more complex responsibilities without slowing things down. I focus on making my client’s work easier, more organized, and more efficient.