Denny Rose Sudaria

About the Candidate

I’m a dedicated and hardworking customer service professional with experience in chat, email, and technical support. I’ve worked in fast-paced environments where communication, efficiency, and empathy are very important, and I truly enjoy helping customers find solutions and feel heard. As a Chat Support Representative, I handled multiple real-time inquiries from U.S. customers while maintaining accuracy and professionalism. In my Email Support role, I managed billing, subscriptions, and account concerns, strengthening my written communication and attention to detail. As a Technical Support Representative, I assisted customers with internet and Wi-Fi issues, explaining solutions in a simple and user-friendly way. Most recently, as a Lead Generation Specialist, I was responsible for initiating contact with potential landowners, gathering key information, and identifying whether they are interested in selling their property, acting as the first step in the sales pipeline. We engage prospects through outreach (such as calls), ask qualifying questions about motivation, price, and timeline, and ensure accurate details are captured before passing the lead into Land AI’s system, where AI and human reviewers further verify and refine it into a high-quality, sales-ready opportunity for real estate investors.