Kristine Cabardo

About the Candidate

Kristine Cabardo

General Virtual Assistant

Profile Summary:
A virtual assistant with experience working on a variety of projects, primarily in data organization, dealing with people, and offering answers. A tech aware problem solver you can rely on to work both individually and/or in teams. well-organized, meticulous, and able to communicate well both in writing and verbally.

Working with individuals from other nations and cultures has helped me develop a deeper awareness of cultural variances and how to adapt my work practices accordingly. I am a dedicated and diligent person that you can depend on to get the job done.

Skills:

●        Data Organizing/Project Handling                                         Planning and Coordination of Events & Activities

●        Networking                                                                 Customer Service

●        Technical Writing                                                                      Email and Calendar Management

●        Google Suits                                                                Canva Lay-out

●        Social Media Handling                                              Research

●        Transcription

Personal:
Age: 27 years old

Address: Purok Magnolia Barangay Tungkil, Minglanilla, Cebu

Status: Single

Contact Email: [email protected]

Contact Number: 09068053078

Education:
Mahidol University, Thailand

Masters in Human Rights and Democratisation

Masters Degree

 

Mindanao State University – Iligan Institute of Technology, Philippines

Bachelor of Arts in Sociology

Undergraduate Degree

Work Experience:
Online Remote Work

Freelance Article Writer – Remote

2017 – June 2022

Responsibilities:

●        Researching for content

●       Outlining and creating a structure for the output

●        Ensure that keywords are addressed and maximized

●        Providing drafts and revisions

●        Writing an article

 

Masipag Mindanao

Organizational Development Officer/Area Coordinator

May 2020 – June 2021

Job responsibilities:

●        Coordinate with the partner communities re project implementation

●        Conduct educational discussions/webinars with members of the network

●        Recording & analyzing organizations’ data, updates, and needs assessment

●        Develop mechanism to ensure the continuing growth of the network

●        Coordinate, remind, follow-up with network members on their scheduled activities and targets re project implementation

Teleperformance, JP Morgan Chase Bank

Customer Service Representative

February 2019 – May 2020

Responsibilities:

●        Handling inbound calls for the bank’s clients with credit card, debit account and checking accounts

●      Assisting the customers with their online banking account navigation

●       Handling customer payments with their credit cards

●    Handling customer disputes with merchants

●       Handling customers’ disputes and requests with the bank

●       Discuss the transactions reflected on the client’s account

●       Discuss certain rules and laws on interest rate, transaction fees, and checking account conversion into savings account

 

Rural Missionaries of the Philippines & other Non-Government Organziations

Volunteer Staff

December 2014 – April 2016, February 2017 – June 2018

Responsibilities:

●       Handling youth and students engagement

●       Networking with Universities and Institutions on project implementation

●       Research Assistant

●    Community Development and Organization

●       Organizing and Coordinating events, book launching, relief operations

●       Spearhead discussion and educational activities for co-volunteers

●       Handle Social Media pages

●       Lay-out E-cards, Statements, Tarpaulins

●       Write Statements and Press Releases

Convergys, Quickbooks Payroll Online

Technical Support/Customer Service

April 2016 – February 2017

Responsibilities:

●       Handling Quickbooks Online payroll account

●       Assist Customers and Accountants with their Quickbooks online

●       Assist in troubleshooting their accounts

●    Assist in filing their State and Federal Tax Forms

●       Assist in ensuring that correct amount and percentage are inputted accordingly