Trent E. Ragasa

About the Candidate

Trent E. Ragasa
17 Kamuning Street San Jose Village Tisa Cebu City 6000
0995-466-4916
[email protected]

Customer Service Representative
Highly Professional with 1-year experience with Sykes, 7 months experience with TDCX Cebu in telephone and chat support customer service.
Answer and direct 100+ calls daily to ensure customers to have the best experience and value.
Able to guarantee and address customers concern while providing pleasure and satisfaction.

Professional Experience
April 2019 – May 2020 CSR with Sykes Cebu
August 2020 – May 2021 Support Ambassador with TDCX

Education
2012 – 2013 Cebu Doctors University
2013 – 2014 Mahsa University Malaysia
2014 – 2016 University of San Carlos
2016 – 2019 University of San Jose Recoletos

Additional Skills
Excellent grammar skills with a focus on customer service
60 WPM Typist