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Judilyn Salazar Soriano

About the Candidate

To work in an environment that encourages me to succeed and grow
professionally where I can utilize my skills and knowledge
appropriately.

Education

June 2010-April 2014
Aklan State University Bachelor of Secondary Education

Cum Laude

Experience

June 2020 to March 2022
Rephaelio Bangsil Chat Support

Chat Support (answer inquiries, send brochures, cater to
customer support, try to upsell other product and
convince them to make a schedule or appointment)
Scheduling coordination (update online directories &
staff of possible schedules in the coming weeks through
Google Calendar & Trello)
Customer list documentation (maintenance of document
that has the complete order details of the customer)
Complaint & customer support (to speak with customers
regarding possible after-sales problems)
Daily reporting (through Viber or FB messenger) if how
many customers were serviced today, who comes next
tomorrow, & how much was collected)

Skills
Canva DesignData Entryinternet researchLive Chat Support
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