Naiza Balindo

About the Candidate

Relevant work Experiences

May 2022 – April 2023
Handy Daddy
Customer service/account Manager
Handling client’s business Provides General information regarding our products and services. Invoicing

Tools
Service Fusion, Workiz, Hubspot, Wordpress, Slack and Outlook

November 2020 – February 2022
Sunvalleytek International
Technical/ customer service support
Responsible for troubleshooting electronic products. Provides General information regarding our products and services. Responsible for processing warranty claims

Tools
EPS, CRM, Outlook, Slack, Skype, and Ring Central.

March 2016- April 2018
Teletech
Customer service
Responsible for troubleshooting Mobile devices and networks. Upselling products. Answers general question regarding our products and services.

Tools
CRM, Siebel, Outlook and Polaris

April 2015- March 2016
Xerox
Customer Care Assistant
Responsible for troubleshooting Mobile devices and networks. Upselling products. Answers general question regarding our products and services.

Tools
CRM, Siebel, Outlook and Polaris