An Appointment Setter is a person who calls potential customers to set appointments for sales representatives to meet with them. The goal of An Appointment setter is to identify qualified leads, explain the products or services offered by the company, and schedule appointments for sales representatives to meet with potential customers.
The specific duties of an Appointment Setter vary depending on the industry they work in, but some common tasks include making outbound calls, answering inbound calls, responding to email and online inquiries, maintaining customer records, and providing general customer service.
Qualities You Need To Be An Appointment Setter
The most important skill for an Appointment Setter is the ability to communicate effectively. You will be speaking with potential customers who may have questions or concerns, so it is important that you are able to understand their needs and communicate clearly. Additionally, you will need to be able to build rapport quickly and establish trust.
It is also important that you are organized and detail-oriented, as you will likely be managing a large number of appointments. Strong time management skills are essential in this role.
Finally, it is important to be resilient and have a positive attitude, as success in this role depends heavily on your ability to overcome objections and continue moving forward.
Why Do You Need to Hire an Appointment Setter From the Philippines?
The Philippines has a large population of English-speaking people. This is due to the country’s history as a former colony of the United States. As a result, there are many Filipinos who are fluent in English and have no difficulty communicating with people from English-speaking countries.
Another advantage of hiring an Appointment Setter from the Philippines is the low cost of labor. Appointment Setters in the Philippines typically earn much less than their counterparts in developed countries. This can result in significant savings for your company. When you outsource an Appointment Setter from the Philippines, you can expect to receive high-quality services at a fraction of the cost of hiring someone in-house.
In addition, you can be confident that your calls will be handled by a professional who is familiar with the English language and culture. This will minimize miscommunications and help to build rapport with potential customers.