Technical Support Executive

Role: Technical Support Executive

Location: Remote (AUD Timezone)

Rate: $1500 – $2000 AUD/month

Type of Work: Full-Time (40hours/week)

 

Are You a Tech Support Virtuoso? We’re Looking for You!

 

Supafitgrow is on the hunt for a Full-Time Technical Support Executive who stands out in the field. If you’re someone who excels in technical support, thrives on solving complex problems, and is passionate about providing top-notch customer service, we want you on our team!

 

About Us:

At Supafitgrow, we pride ourselves on our innovative solutions and commitment to excellence. Our technical support team is vital in maintaining our reputation for quality and reliability.

 

OUR MISSION:

To accelerate the growth of fitness communities globally to create happier & healthier lifestyles!

 

OUR VISION:

To revolutionise the fitness industry by radically transforming how gym owners can use new systems & processes to create their ultimate dream lifestyle.

 

OUR VALUES:

Service, Unity, Purpose, Accountability, Forgiveness, Integrity, Thankfulness

 

What We’re Looking For:

 

1. Advanced with Go-High-Level software (Min 2yrs experience)
2. A proactive problem-solver with a deep understanding of technical systems.
3. Prior experience in technical support or related roles.
4. Strong communication skills and the ability to explain technical concepts clearly.
5. Patience and dedication to resolving customer issues.
6. A team player who can also excel independently.
7. Intermediate experience with Monday.com & project management
8. You should be familiar with how the agency model works
9. You must have a stable internet

 

REQUIREMENTS – READ CARFEULLY:

 

1. Apply with a cover letter and resume.

 

2. Provide a link to your 2-minute intro video – introduce yourself & tell us which of our 7 core values resonate with you most and why.