Allyson Camille Dela Cruz

About the Candidate

PROFESSIONAL SUMMARY:

Seasoned CSR with 9+ years of work experience in various industries including BPO
Experienced in providing outstanding customer service, multitasking, navigating dual monitor setup, handling escalations, and resolving issues promptly
Excellent in oral and written communication skills
Fluent in English and other Philippine dialects (Tagalog, Itawes, Ilokano)
Computer proficient with MS Office Applications (Word, Excel, and PowerPoint) Avaya, and Dialpad