Alyssa Jewel Ilagan

About the Candidate

In my previous company, my primary role involves managing customer inquiries and ensuring a seamless experience for each client. I take pride in delivering personalized service and have built strong relationships with many of our long-term customers. The job has taught me the value of patience and the importance of maintaining a positive attitude, even in challenging situations. Collaborating with my team to meet and exceed customer expectations has been particularly fulfilling.

Skills are : Effective Communication: Strong verbal and written communication skills, capable of simplifying complex information.
Customer Relationship Management: Proficient in using CRM systems to track and manage customer interactions.
Adaptability: Able to quickly learn new technologies and processes, adapting to changing environments.
Conflict Resolution: Skilled at de-escalating tense situations and finding amicable solutions.