Alyssa Nacion

Reached out to prospective customers with roofing needs due to hail damage, as well as roofing businesses, through phone, email, and SMS.
Pre-qualified leads to ensure fit and interest.
Scheduled and confirmed appointments with qualified prospects.

Managed a full sales pipeline.
Executed outbound sales activities, including cold calls and targeted emails.
Developed a deep understanding of client needs, delivered tailored solutions, and handled objections with efficiency and professionalism.

Followed up on cold and warm leads through calls or texts, addressed inquiries, and provided additional marketing information via email.
Submitted quotations and proposals to potential leads and existing customers.
Explained products and service features clearly and persuasively.
Created and maintained a database of current and prospective customers.
Upsold products and services.
Researched and qualified new leads to build the sales pipeline.
Closed sales and consistently achieved targets.
Oversaw and monitored projects related to sales and business operations.

Researched and identified potential leads.
Reached out to prospects and set up appointments.
Managed and tracked leads using Zoho CRM.
Coordinated with the content and marketing teams to meet monthly and quarterly targets.

Managed inbound and outbound communications from customers and scheduled appointments for home improvement projects such as flooring, bathroom, and kitchen remodeling, and wallpaper installation or removal. In addition, I booked appointments and prepared quotations for customers seeking cleaning services.
Followed up with customers and sent reminders about upcoming projects and appointments to ensure smooth scheduling.