Amante Jr Amurao

About the Candidate

Amante P. Amurao jr

Block 6A Lot 8 Terrassa 2 Buhay na Tubig • Ocampo Street Imus Cavite 4103

•  09462366958 • [email protected]

•
 

▼ Objective

To be part of the company where I can show my skills and abilities using the experiences I had and secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

 

▼ Personal Info

Age
23

Birthdate
July 12, 2000

Address
Block 6A Lot 8 Ocampo St Terrassa 2 Barangay Buhay na Tubig Imus Cavite

▼ Experience

 

August 2021 – May 2022

Customer Service Representative• Representative • Teleperformance Vertis North
Handled T-Mobile account in Vertis and Got promoted as a Subject Matter Expert after 6 months and after 2 months I got promoted as a Coach Supporting Nesting Experts.

 

May 2022 – January 2023

Advanced Technical Support Representative• Representative • Concentrix Alabang
Handled AT&T and been part of Advanced Technical Support Handling calls both CSR and TECH.

 

March 2023 – June 01, 2024

Customer Service Representative * IQOR Dasma
Handled T-Mobile Postpaid as Customer Service Representative for Inbound Calls and Became a Mentor handling Agents and improving their skills to be Production Ready, Got Upskilled for Mentor Tech to Support Agents who have been upskilled as tech.

 

▼ Education

Cavite State University Imus Campus, Imus Cavite
·         Bachelor of Science in Information Technology.

University of Perpetual Help Molino Campus
·         Information Communication Technology from Grade 11 – Grade 12

▼ Achievements

T-Mobile 2024
–          Best in Coaching
▼ Interests

*  Playing Mobile Games
*  Watching Netflix

*  Playing Computer Games
▼ Skills

*  Computer Skills
*  Active Listening

*  Empathy
*  Adaptability

*  Patience
*  Taking Responsibility

*  Persuasive Speaking Skills

*  Programming Skills

*  Intermediate with Microsoft Office

 

▼ Languages

*  Filipino
*  English

 

▼ References

Factory Worker
Meryl Joy Bazar

09207895669

IQor Associate Coach
John Benedict P. Amurao 0907613219

IQor Coach/Supervisor
Marivel Mante

09531662363