Angelica Villamor

– Managed executive calendars, scheduled appointments, and coordinated with clients.
– Dedicated full efforts to securing sales appointments through outbound calling.
– Maintained detailed and organized records in a cloud-based platform.

– Mainly accountable for managing Online Candidate Communication and German Disseminating Information.
– Maintained clear communication with candidates, providing timely updates and feedback.

– Handled confidential information per data security protocols.
– Provided prompt, attentive service to customer inquiries and healthcare concerns.
– Actively listened to patient feedback, implementing improvements to enhance care quality.

– Designed print materials (brochures, banners, signs) using Adobe InDesign.
– Collaborated with customers and managers to plan projects and submit design ideas.
– Monitored and improved final products to meet quality standards as a Quality Analyst.

– Resolved customer account inquiries and service complaints, ensuring satisfaction.
– Provided enthusiastic, first-class customer service, quickly addressing educational account inquiries.