April Grace Katrina Cellan

In my role as Personal Assistant to Sibtain Bukhari, CEO, I thrived in a dynamic environment, providing comprehensive support across various areas. I spearheaded research and action plan development for the CEO’s website project, fostering potential NGO partnerships. I streamlined financial management by handling basic bookkeeping tasks, tracking expenses, and preparing invoices, leading to a 15% reduction in discrepancies. My strong written and communication skills were utilized for drafting and proofreading documents. Additionally, I implemented digital document organization systems, boosting retrieval efficiency by 30%. Furthermore, I ensured transparent project progress through regular status updates and reports, empowering the CEO with the information needed for informed decision-making.

In my role as a Real Estate Virtual Assistant for Raven3 Home Buyers, I thrived in a results-oriented environment, ensuring efficient data management and market exposure. I implemented optimized document and file systems, boosting data accuracy and accessibility. I managed client data meticulously through a CRM, conducting skip tracing and import/export processes for seamless data flow. Furthermore, I conducted in-depth research on real estate properties to empower investor decision-making. Additionally, I acquired tax liens and delinquent lists to fuel data-driven strategies. Finally, I spearheaded property marketing by managing listings and advertisements on rental platforms, increasing market visibility for Raven3 Home Buyers.

As an Advertising Virtual Assistant for Hudson Valley Luxury Resorts, I amplified brand presence through engaging social media campaigns and content calendars, driving follower growth and engagement. I excelled at managing client communication across business platforms, fostering high customer satisfaction. My expertise in email marketing nurtured guest relationships, generating repeat business. I spearheaded collaboration efforts with influencers and local businesses, expanding brand reach and securing referral opportunities. Furthermore, my market research provided valuable insights to fuel data-driven decision-making within the company.

As a Real Estate Virtual Assistant for Diante Lawrence – Realtor, I thrived in a fast-paced environment, contributing to a 30% increase in online engagement through strategic social media management. I leveraged my expertise to streamline the property evaluation process by 20% through in-depth market analyses and comps using MLS data. I also spearheaded client communication efforts, crafting a monthly newsletter that boosted client retention by 15%. My ability to identify ideal properties went beyond traditional listings, managing comprehensive searches including probate and off-market options, which increased property matching accuracy by 25%.

In my role as Personal Assistant to Charis Lee, I provide exceptional administrative support, ensuring smooth operation across business and personal matters. I implemented streamlined systems for tracking attendance, managing bookings, and organizing schedules, fostering improved time management and coordination. My proactive approach ensures efficient handling of ad-hoc tasks and prioritized workflows. Additionally, I manage household operations by taking care of groceries, appointments, and personal activities, guaranteeing a well-organized daily routine. My meticulous attention to detail extends to document management and presentation support, upholding high standards of accuracy and professionalism.

As a Social Media Customer Care Associate for Adriana Lakshmi, a Makeup Artist, I wear many hats to cultivate a thriving client experience. I efficiently manage social media inquiries, fostering a 25% increase in client engagement through timely and accurate communication. My organizational skills ensure smooth appointment scheduling, contributing to a 20% improvement in efficiency. I keep clients informed through regular updates, fostering a seamless and satisfying experience. Proactive calendar management reduces appointment rescheduling by 15%. Furthermore, I streamlined the customer care process by developing comprehensive inquiry guidelines, resulting in standardized responses and a 30% reduction in response time.