About the Candidate
Highly adaptable Virtual Assistant & Content Specialist with experience in WordPress, Content Marketing, Transcription, and Administrative Support. Skilled in managing digital platforms, performing quality assurance, and streamlining workflows. Strong analytical and problem-solving skills, with a background in team leadership and health records management. Currently enhancing technical proficiency in SQL, R, and Python.
Work Experience
Team Leader – Backoffice Clinical Analysts
TELUS Health | September 2023 – Present
- Lead a team of Clinical Analysts in developing and maintaining forms for Collaborative Health Records (CHR).
- Ensure accuracy and efficiency in form creation, improving user experience for healthcare professionals.
- Oversee workflow optimization and provide training to enhance team productivity.
Freelance Virtual Assistant
Self-Employed | Part-Time / Upwork
- Assisted clients with content marketing, WordPress updates, HTML formatting, and administrative tasks.
- Performed transcription and quality assurance for platforms like Appen and QA World.
- Managed scheduling, email handling, and research for multiple clients.
Skills & Tools
- Virtual Assistance & Admin Support: Email management, scheduling, research
- Content Marketing & Website Management: WordPress, SEO basics, HTML formatting
- Transcription & QA: Appen, QA World, Rev
- Project & Team Management: JIRA, Notion, Looker Studio
- Technical Skills: SQL (learning), R (learning), Python (learning)
- Creative & Design Tools: Canva
Education & Certifications
- Financial Advisor License (Needs Renewal)
- Google Data Analytics Professional Certificate (Incomplete)
- Ongoing self-study in SQL, R, and Python
Additional Information
- Open to remote, freelance, and part-time opportunities
- Interested in roles related to Virtual Assistance, Content Marketing, Transcription, or Customer Support
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