Charlston Garcia

About the Candidate

Customer Service Representative with 1 year of experience at Teleperformance and 6 months as an Appointment Setter. Skilled in handling high-volume calls, providing exceptional support, and resolving customer issues with a focus on customer satisfaction. Demonstrated ability to build rapport with clients, troubleshoot inquiries, and maintain strong communication. Experienced in appointment scheduling, lead generation, and managing client calendars to optimize efficiency. Adept at working in fast-paced environments, meeting performance targets, and adapting to new technologies quickly. A proactive problem-solver with excellent interpersonal and organizational skills, dedicated to improving customer experiences and contributing to team success.