Charo Layon

About the Candidate

Objective:

I aim to pursue a challenging career and be a part of a progressive organisation that allows me to enhance my knowledge and utilise my skills for the organisation’s growth.

 

 

Personal Information:

Citizenship: Filipino

Civil Status: Single

Religion: Born Again Christian
Gender: Female

Date of Birth: January 03, 1991

 

 

Educational Background:

Tertiary: Riverside College Bacolod City

Certificate in Midwifery

School Year 2007-2008

Tertiary: University of Perpetual-Help System DALTA

Bachelor of Science in Education Major in SPED

School Year 2009-2010

 

 

 

 

Work Experience:

 

2012

Panasiatic Solutions Bacolod City

Customer Service Representative
Assisting customers with phone concerns and technical issues.

2013 – 2014

Teletech Iloilo

Technical Support Representative
Troubleshooting internet problems for customers

2014

Vista Health Benefiting Solutions

Sales and Customer Service Representative
Providing options for customers to avail health care products

2016 – 2018

ABC360

Online ESL Teacher
Teaching Chinese students from beginners to adults.

 

 

2018

Elentrx Online Solutions

Manager
Supervisor
Handling teachers’ concerns and providing solutions to issues.

2018-2020

Tutoring KR (Home-based)

Online ESL Teacher
Teaching students from kids to adults
Audio classes

2021-2022

OBPO

Customer service representative in an aesthetics account
Sending a message to another department to assist the patient’s concern.

 

2022-2023

Autumn’s Tutorial Services

Online ESL Teacher
Teaching students from kids to adults

2022-2023

Telus International Philippines

Technical Support Representative
Assisting customers with troubleshooting internet, home phone and TV problems

 

 

SKILLS:

Good written and oral communication skills (English)
Proficient in: MS Word, MS Excel, MS PowerPoint
Proficient Hardware & Software Troubleshooting
Proficient in teaching students at all levels.
Proficient in providing resolution to customers’ concerns

 

 

HOBBIES AND INTEREST:

 

Community Involvement
Writing
Photography
Movies
Music
Reading
Travel

PERSONAL REFERENCE:

**Will provide upon request**