About the Candidate
CHRISTIAN DIMAYUGA
📍 Quezon City, Philippines | 📞 0961 546 5090 | 📧 [email protected]
EXECUTIVE VIRTUAL ASSISTANT / TECH SUPPORT SPECIALIST
Resourceful and detail-oriented professional with 6+ years of combined experience in executive support and technical assistance. Proven track record in managing schedules, communications, travel logistics, and confidential data for executives while leveraging technical proficiency to streamline remote workflows. Highly adaptable and dependable, with strong communication and problem-solving skills suited for fast-paced, global environments.
CORE COMPETENCIES
Executive & Administrative Support
Calendar, Email & Travel Management
Client & Vendor Coordination
Project & Operations Support
Process Improvement & Documentation
Technical Troubleshooting & Customer Support
CRM, SaaS, and Collaboration Tools
Confidential Data & Information Management
TOOLS & SOFTWARE
Google Workspace • Microsoft 365 • Asana • Notion • Airtable • Slack • Monday.com • Zoom • Calendly • Expensify • Concur • DocuSign • TripActions • Time Doctor • RingCentral • Okta • Atlassian • Canva • Sprout • LinkedIn • Box • LastPass • American Express
PROFESSIONAL EXPERIENCE
Virtual Executive Assistant
Prialto — Supporting Fifth Wall & IMA Financial Group
📆 Nov 2021 – Sep 2025
Managed complex calendars across multiple time zones, coordinating meetings, events, and client communications.
Organized international travel arrangements, including itineraries, visa processing, and expense reconciliations.
Partnered with finance and department leads to track budgets, manage reports, and streamline approval workflows.
Provided day-to-day administrative and operational support for C-suite executives, improving productivity and communication flow.
Implemented process improvements that reduced scheduling conflicts and enhanced task completion efficiency.
Technical Support Representative (Dell Account)
Alorica
📆 Oct 2017 – Jan 2020
Delivered prompt and effective technical assistance via phone, email, and chat for Dell customers worldwide.
Diagnosed and resolved hardware/software issues while maintaining high customer satisfaction scores.
Documented support procedures and FAQs to improve internal knowledge base accuracy and speed of resolution.
Recognized for maintaining consistent quality metrics and positive customer feedback.
ADDITIONAL INFORMATION
Open to full-time remote roles (Global / US / AU / UK time zones)
Excellent English communication and interpersonal skills
Strong multitasking ability and attention to detail
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