Tarlac City, Tarlac, Central Luzon, Philippines
Member Since 2025
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Cresevel Bondoc

About the Candidate

Dedicated and results-driven Customer Service Representative with over 13 years of experience building long-term relationships and delivering exceptional service. Known for loyalty, confidence, and reliability, I pride myself on providing solutions that foster trust and satisfaction. With a proven track record of maintaining strong connections with clients and colleagues alike, I am committed to delivering high-quality support and contributing to organizational success. Passionate about my craft, I continue to thrive in dynamic environments, ensuring customer satisfaction remains at the forefront of every interaction.

Education

2003-2007
Central Luzon Doctors' Hospital Educational Institution Bachelor of Science in Nursing

Experience

January 2013 - January 2014
PayrollHero Pte. Ltd. Client Success Representative

Helping companies during their Employee management to payroll setup using a cloud-based platform.

February 2014 - April 2021
Outsouring8 Inc. Client Success Manager

– Communicate with clients from U.S. and Canada with regards to their website needs.
– Collaborate with other teams for product and service improvements

May 2018 - April 2021
Sun Life of Canada Phils. Inc Financial Advisor

– Communicate with clients and offer life insurance policies
– Collaborate with other teams for product updates and strategies to invite more clients to get an insurance policy

May 2021 - Present
myRealPage.com Client Experience Manager

– Communicate with clients in U.S. and Canada related to their real estate websites
– Collaborate with other teams for product development, onboarding and retentions

Skills
CanvaGoogle WorkspaceHubspotMailChimpSlackTechnical SupportZendesk
Print Resume

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