Dave Molina

About the Candidate

Professional Summary
Results-driven Sales and Appointment Setting Specialist with over 13 years of experience in lead generation, outbound calling, and customer service. Proven track record of identifying decision-makers, qualifying leads, and consistently setting high-quality appointments. Skilled in CRM management (HubSpot), client relationship building, and achieving sales targets in fast-paced environments.

Professional Experience
Appointment Setter – Commercial Cleaning Services (Part-Time)
Symbi Group Sales | 2025–Present

Conduct outbound calls to businesses including dental clinics, residential buildings, gyms, and retail stores
Identify decision-makers and introduce commercial cleaning solutions
Qualify leads and successfully schedule appointments for the sales team
Maintain and update lead data using HubSpot CRM
Perform consistent follow-ups via calls, voicemail, and email outreach

Sales & Marketing Consultant
Pristine Media Solutions OPC | 2024–2025

Generated leads and conducted outbound/inbound sales calls for publishing services
Presented publishing and marketing packages to prospective clients
Managed client communications through email and phone
Closed sales and consistently worked toward monthly targets

Sales & Marketing Consultant
Phoenix Group Solutions Inc. | 2023–2024

Identified and contacted potential authors for publishing services
Handled inbound and outbound sales communications
Responded to email inquiries and provided detailed service information
Successfully converted leads into paying clients

Sales & Marketing Consultant
Flippage Solutions Inc. | 2020–2024

Engaged with prospective clients interested in publishing
Delivered sales presentations and explained service offerings
Managed client relationships and maintained strong communication
Achieved sales targets through consistent outreach and follow-ups

Publishing Consultant
Author Solutions Inc. | 2018–2020

Conducted consultative sales calls with aspiring authors
Presented publishing solutions and closed deals
Managed customer communications via phone and email
Consistently met or exceeded sales quotas

Account Specialist (Customer Service)
Convergys – Sprint Account | 2015–2018

Handled inbound calls for billing, technical, and service-related concerns
Resolved customer issues efficiently while maintaining satisfaction
Explained plans, charges, and services clearly
Escalated complex technical issues to appropriate teams

🛠️ Key Skills
Appointment Setting & Lead Generation
Cold Calling & Outbound Sales
CRM Management (HubSpot)
Client Relationship Management
Email & Phone Communication
Sales Closing & Negotiation
Problem Solving & Active Listening
Time Management & Organization