Dennis A. Andoy

About the Candidate

 

DENNIS ADANZA ANDOY

Mobile Number: +639319202514

Email Address: [email protected]

Present Address: Esperanza Homes,

Barangay Can-Asujan, Carcar City, Cebu 6019

PROFILE:

A hardworking candidate who is receptive to learning and passionate to explore opportunities to grow professionally and personally. Bringing forth several years of experience in different fields of work that shows reliability, determination and flexibility. Equipped with promising skill set conducive to creating positive team relationships.

 

EMPLOYMENT HISTORY:

·         ASSOCIATE in Wipro Philippines Inc., Cebu City         -April 12, 2021 up to PRESENT:

 

Ø  Support process by managing transactions as per required quality standards:

-Identify red flags in social media platform specifically Facebook and accurately troubleshoot following the given standard processes and procedures.

Ø  Build capability to ensure operational excellence:

-Consistent updates on job knowledge through weekly Refresher courses and quarterly Knowledge Check courses.

-Partner with Team Leader and Quality Assistant to brainstorm and identify training themes and learning issues inorderto ensure compliance in product specific requirements and recommendations.

 

 

·         PROBATIONARY EMPLOYEE, Customer Service Representative in

Sykes Asia, Inc. Cebu City             March 9, 2020- November 19, 2020

 

 

Ø  Providing product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions.

 

·         PRODUCTION WORKER, Litecrete Corp. Mandaue City, Cebu        -August 10, 2018- September 14, 2019

 

Ø  Machine operation in filing of finished hollow blocks

Ø  Assisting in the hollow block making process

 

·         TEACHER in Elementary               -June 2001 up to May 16, 2018 Cotabato City, Maguindanao

 

St. Benedict College (Homeschool): Private       June 2001- 2003

Sero Central School: Public

Substitute Teacher               June 16, 2003- August 8, 2003

Regular(Permanent)            September 15, 2006- September 14, 2009

Cotabato City Central pilot School: Public

September 15, 2009- April 17, 2018

 

Ø  Taught Music, Arts, Physical Education and Health (MAPEH)

Ø  Sepak Takraw coach

Ø  Drum and Lyre coordinator

 

EDUCATION:

Notre Dame University-      Bachelors of Science in Elementary Education

College Graduate     1997-2001

SKILLS:

·         Basic Computer operation

·         Efficient Time management

·         Strong Work Ethics

·         Good Teamwork and Collaboration

·         Team Leadership skills

 

REFERRENCE:

 

·         Mr. Ricky Gumban

PASTOR, Faith Tabernacle Church

Ibabao-Estancia Mandaue City, Cebu 6014

+639269143207

 

·         Mr. Rogelio Cainela

PASTOR, Cebu Jesus First Gospel Ministry

Carcar City, Cebu

Esperanza Homes, Barangay Can-Asujan, Carcar City, Cebu 6019

+639754178320

 

·         Human Resource Department, Wipro Philippines Inc.

Cebu IT Tower Block 2, corner Archbishop Reyes and Mindanao Streets, Cebu Business Park, Cebu City 6000

+63-32-230-1000

 

·         Mr. Shaffa Guiani

PRINCIPAL IV, Cotabato City Central Pilot School

Sinsuat Avenue, Cotabato City 9600

(064)421-8005

 

·         Mr. Lyle Harvey Arceo

Former Employee, Wipro Philippines Inc.

Paknaan, Mandaue City, Cebu 6014

09091755082

 

·         Mr. Rene Alain Awiten

Former Employee, Sykes Asia Inc. Cebu City

E-mail address: [email protected]