Gabrielli Alcala

About the Candidate

I’ve been a freelance virtual assistant for over three years, specializing in e-commerce tasks such as inventory management, product listing, writing descriptions, and basic image editing. I’m proficient in tools like WordPress, WooCommerce, Canva, and Google Sheets. Thus, I honed my skills in ensuring the data I input are accurate and precise.

Before transitioning to freelancing, I spent four years in customer service, with a strong focus on email support. I handled customer inquiries across telecommunications, SaaS, and tech support industries. This experience sharpened my communication skills, especially in writing clear, helpful, and professional email responses, while also improving my ability to adapt to different environments.