Tacloban, Eastern Visayas, 6500, Philippines
Member Since 2023
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About the Candidate

Impact Travel Group (ITG) Exeter, United Kingdom- Program Support Assistant

Drafted emails, reports, and other written materials to ensure professional and effective messaging.
Efficiently developed and maintained project timelines and status reports. Regularly updated project team members and stakeholders on project status and relevant developments, fostering clear and transparent communication channels throughout the projects.
Conducted thorough research, including data mining, to ensure the accuracy and relevance of information, providing valuable insights to support data-driven decision-making.
Developed content listings that met SEO standards and guidelines, optimizing online visibility and engagement for the organization’s programs and projects.
Assisted the CRM team by facilitating data transfers from Zoho to HubSpot, creating and designing email campaigns, and setting up contact, deal, and company properties. Designed workflows to streamline processes and improve efficiency within the CRM system. Created and sent out weekly reports to each entity, providing valuable insights and updates to the manager.
Successfully handled customer inquiries via email, offering exceptional support to another project, and maintaining high levels of customer satisfaction

Dynata Inc Adison Texas, USA.  Market Research. May 2022

Proficiently conducted qualitative and quantitative research, effectively making outbound calls to gather valuable data and insights.
Demonstrated expertise in monitoring the development of research projects, ensuring their smooth progress and timely completion.
Utilized statistical software to manage and organize research information, enabling efficient data analysis and interpretation for informed decision-making and strategic planning.

Government Agency- Tacloban City, Leyte Freelance- Proofreader  -February 2022- May 2022

Diligently served as a Proofreader for a Philippine Government Agency on a freelance basis, demonstrating exceptional attention to detail and proficiency in inputting data into the computer.
Successfully maintained and organized documents, ensuring accessibility and ease of reference for efficient proofreading processes.
Conducted thorough reviews and edits of content, meticulously checking grammar, punctuation, and style to uphold high-quality standards of written material.
Verified the accuracy of dates, statistics, and other referenced information, providing reliable and error-free content to support the agency’s communications and publications.

Far Hills Pharmacy   New Jersey, United States, Freelance- Covid 19 Data Entry Specialist December 2021- March 2022

Efficiently compiled, verified, and sorted information based on priorities, ensuring accurate and reliable data for computer entry.
Demonstrated exceptional data entry skills by accurately inputting text-based and numerical information from source documents within specified time limits, maintaining a high level of precision and attention to detail.
Conducted thorough reviews of data to identify deficiencies or errors, promptly correcting any discrepancies and ensuring the accuracy and consistency of output data.
Committed to upholding data integrity and security policies, safeguarding sensitive information during the data entry process to maintain confidentiality and protect against potential data breaches.
Proactively updated existing data, consistently ensuring the most up-to-date and relevant information was available for analysis and reporting purposes.

Goabroad Inc., Philippines Calanipawan, Tacloban City. Personal/Executive Assistant     October 2019- July 2020

Proficiently served as Personal/Executive Assistant to the President, providing comprehensive executive and administrative support. Acted as the primary point of contact for both internal and external constituencies, ensuring seamless communication on matters pertaining to the President.
Skillfully managed administrative tasks, including payroll responsibilities, with a dedicated focus on accuracy and efficiency, contributing to the smooth operation of the organization.
Successfully executed various special projects assigned by the President, involving data mining, corporate planning, creative sales initiatives, social media campaigns, and marketing efforts.
Proactively organized and coordinated executive outreach and external relations efforts, showcasing strong interpersonal and communication skills to foster valuable connections.
Demonstrated exceptional email management abilities by monitoring the President’s inbox daily and efficiently forwarding pertinent business emails to relevant departments, ensuring prompt handling of critical matters.
Maintained a well-organized TO-do list with action items based on requests, tasks, calendar events, emails, and meetings, enabling effective time management and task prioritization.
Efficiently scheduled meetings and appointments, while also managing complex travel itineraries, exhibiting strong organizational and logistical capabilities.
Skillfully handled the maintenance and management of paper and electronic documents, guaranteeing easy accessibility and confidentiality of sensitive information.
Upheld a strict level of confidentiality, demonstrating trustworthiness and professionalism in handling sensitive and confidential matters.

Caidic Dental Clinic. Palo Leyte Part- time Dental Assistant.  November 2019- May 2020

Implemented efficient patient record management system and maintained well-organized lab equipment for seamless dental procedures and record-keeping at Caidic Dental Clinic.
Demonstrated exceptional multitasking by supporting the office manager with patient scheduling, billing, and insurance claims, resulting in improved efficiency and patient satisfaction.
Played a pivotal role in infection control by expertly sterilizing and disinfecting dental instruments and maintaining a safe, hygienic environment for patients and staff.
Exhibited exceptional organizational skills in setting up instrument trays and preparing materials for dental procedures, enabling optimal patient care.
Provided top-notch customer service by addressing inquiries and managing appointments effectively, resulting in enhanced patient experience and loyalty.
Ensured a clean, sterile, and positive environment, optimizing patient comfort and safety, contributing to overall patient satisfaction at the clinic.

 

Education

May 2022
Leyte Normal University Masters Degree in Biology [Ongoing]
Skills
Administrative SupportAirtableAsanaCalendar ManagementCanvaCustomer SupportData & Web EntryData miningEmail ManagementGoogle WorkspaceHubspotMicrosoft OfficeOrganizational skillsproject managementSlackSproutTime ManagementTrelloWeb ListingsWordpressWorkmonday
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