Gift Nitchie Jamola

About the Candidate

Professional Summary
Results-driven professional specializing in process automation and reporting solutions.
Experienced in developing Excel and Macro Express automations that significantly improve
operational efficiency and data quality. Highly skilled in report management, including designing
insightful dashboards using Excel and Power BI. Proficient in building and maintaining structured
lists and databases through Microsoft Lists, SharePoint, and Microsoft Forms. Experienced in
leveraging AI tools to design end-to-end product plans and solution frameworks, supporting
requirements gathering, roadmap creation, feature prioritization, and data-driven decisionmaking.
Additionally, brings experience as a transcriptionist with strong attention to detail,
complemented by formal training in Product Management to drive continuous process
improvement and innovative solution development.

Educational Attainment
University of the Philippines Manila, Ermita, Manila
BS Nursing, 2002-2008

Work Experience
MSK CSK Assistant Manager
Optum Global Solutions
McKinley Hill, Taguig City
Nov 2022 – Present

MSK CSK Management Trainee
Optum Global Solutions
McKinley Hill, Taguig City
Nov 2021 – Nov 2022

MCR-NLT Subject Matter Expert
Optum Global Solutions
McKinley Hill, Taguig City
Aug 2015 – Nov 2021

MCR-Letters Admin. Coordinator
UnitedHealth Group
McKinley Hill, Taguig City
May 2013-Aug 2015

TOPS-AIM
UnitedHealth Group
McKinley Hill, Taguig City
August 2012 – May 2013

Health Insurance Sales Assistant
Alta Resources
Ortigas, Pasig City
March 2012 – July 2012

Health Care Representative, Provider Services
Hinduja Global Solutions
Libis, Quezon City
July 2008- March 2012

Awards
2nd runner-up,
I-Gen Project (Bright Ideas competition), August 2025

Champion
Clinical Quality Remediation Q1 2023

Top QNI Savings Award for Q1
CSN, Q1 2021

Trainings and Certifications
Product Management
March 2026

Lean Certified

February 2022

Advanced MS Excel Training
July 2021

White Belt Certified
2018