Hanah Ducusin

About the Candidate

To give the best quality service and demonstrate the competence that satisfies the interest of the company. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
CREDENTIALS University of Perpetual Help System-Dalta Bachelor of Science in Business Administration Major in Marketing Management
Proficient in Microsoft Office (Word, PowerPoint and Excel) and other Computer Applications. Critical Thinker.
Self-motivated &Proactive attitude in work.
Flexible in multiple tasks. Can handle work under pressure.

PERSONAL INFORMATION
Age: 29
Date of Birth: Dec 05, 1993
Civil Status: Married
Present Address: Pueblo De Oro, San Rafael, Santo Tomas, Batangas
Mobile no: 09611751064
Email: [email protected]

WORK EXPERIENCE
 CUSTOMER SALES SUPPORT/
SALES ADMIN & MARKETING ASSISTANT
Uratex Philippines Inc. (Jul 2022- Present2023)
Job Description:
1. Receiving and processing purchase orders (Sales Order).
2. Verifying orders, including customers delivery schedule, customers’ personal information and payment details.
3. Communication to customers by phone or email to answer queries, concerns, complaints and obtain missing information.
4. Maintaining and updating sales and customer records. 5. Preparing forecast, compiling weekly & monthly sales reports.
6. Expediting orders through internal liaison.
7. Directing feedback from customers to relevant departments.
8. Supporting the sales department with other administrative tasks, if requested.
9. Handles Social Media Accounts & Marketing Collaterals 10. Market Research & Analysis
11. Processed a range of documentation and entered information into databases. (Clerical works).

 SALES & MARKETING EXPERT
Denso Philippines Corporation (Aug2019-Jul2022)
Job Description:
1. Receives PO/orders from customer, Acknowledges, process and coordinate orders to production.
2. PO monitoring/Monitor Deliveries
3. Prepare Delivery list & Coordinate deliveries to Logistics/IC
4. Forecasting
5. Prepares quotation to customer.
6. Prepare sales related reports.
7. Report back-orders to customer.
8. Communication to Supplier & Customers.
9. Monthly Sales Monitoring
10. Handles Digital Campaign/Social media account
11. Promotional Marketing Support/Marketing research
12. Clerical works (encoding important files and filing)
13. Processed a range of documentation and entered information into databases.
14. Consistently met my short and long-term targets.

 SALES ADMIN STAFF
Nippon Micrometal Corporation Philippines (Feb2016-Aug2019)
Job Description:
1. Receives, Acknowledges, and coordinate forecast, orders and sample request of customers to production and coordinates any changes.
2. Prepares shipping documents for mass pro and sample shipments. (Invoice/Delivery receipt) (PEZA)
3. Generates sales related reports.
4. Communication to customers thru email & phone call.
5. Clerical works (encoding important files and filing)
6. Pitched ideas on how to improve performance and efficiency
 ADMIN- GENERAL AFFAIRS STAFF
Brother Industries Philippines (Jul 2015-Dec2015)
Job Description:
1. Take in charge Inventory of office supplies
2. PO & Issuance of supplies
3. Monitoring of stocks and other office equipment
4. Prepare budget for supplies
5. Clerical Works

 CUSTOMER SERVICE ASSISTANT
Marketing Strategic Firm (SM) (Jul2014 – Apr2015)
Job Description:
1. In charge of satisfying the needs of the Customer by handling
Customer complaints especially about bills transactions.
2. Balancing Money from day to day transactions of bills from
Different companies
3. Balancing and Inventory of prepaid loads Cards and gift passes
4. Processing Government Services Documents like NSO, PAG-
IBIG, Phil health& PRC licenses
5. Handled Customers Queries, Suggestions and Comments

I guarantee that all the information stated above is true as of my belief and ability.
HANAH ELLYSE R. DUCUSIN