Hazel Ann Lorica

Created and optimized SMS and email sequences that increased client engagement by 35%.
Developed website copy that improved client conversion rates by 20%.
Managed data entry tasks, maintaining 99.9% accuracy and efficiency.
Enhanced social media presence, resulting in a 40% increase in audience reach.
Designed and implemented content calendars, boosting content consistency and visibility.
Scheduled and managed appointments, achieving 100% scheduling accuracy.
Provided real-time chat support, improving response times by 30%.
Automated workflows through data scraping, reducing manual workload by 25%.
Developed and customized AI personas and conversation flows to improve chatbot
performance.
Generated high-quality AI images for marketing campaigns, enhancing visual branding.
Audited Google Business profiles, optimizing visibility and local search rankings.
Conducted candidate sourcing to match client needs, ensuring the right fit for required skills.

Managed logistics and warehouse coordination, reducing delivery errors by 15%.
Provided multi-channel support (email, phone, Chat), resolving 95% Of issues within 24 hours.
Achieved 20% increase in upselling through strategic product recommendations.
Streamlined dashboard management, improving order tracking efficiency by 30%.
Processed refunds and tracked orders, maintaining 100% transaction accuracy.
Handled order processing, reducing fulfillment errors b 10%.

Managed inventory, ensuring stock accuracy and availability with 98% reliability.
Increased sales revenue by 15% through targeted upselling and promotions.
Assisted customers in selecting products, achieving a 95% satisfaction rate.
Boosted repeat sales by building strong customer relationships.

Accurately entered and organized data, maintaining 99% error-free records.
Streamlined data organization processes, improving retrieval time by 25%.
Supported data analysis and reporting, contributing to strategic decision-making.