Jackielyn Cruz

About the Candidate

Hello,

I had the opportunity to work at Turo via IntouchCX (BPO), I handled booking reservations, assisted guests during check-in and check-out, and provided real-time support throughout their rental experience. I also coordinated with car owners on vehicle maintenance and availability—giving me a solid foundation in managing both guest needs and host expectations. These tasks mirror many responsibilities in short-term rental management, such as guest communications, reservation handling, and vendor coordination.

With over 8 years of experience in administrative support, customer service, and remote collaboration, I bring a strong ability to stay organized, manage competing priorities, and anticipate team needs before they arise.

My background in fast-paced support roles—combined with my proactive communication style and tech-savviness—has equipped me to thrive in dynamic environments. I’m confident that I can contribute to keeping operations smooth and leadership well-supported.