Jericha Acebedo

Convert qualified transfers from
prequalification agents. Collect details from
clients and help them file an application for
Government Benefits. Considered as sale if
successfully gathered necessary data and
information. used salesforce as a crm.

Worked as a customer service representative
who’s responsible for answering incoming phone
calls, resolving issues, concerns and inquiries,
made data analysis and corrections if necessary.
Handle client objections, used salesforce AND
Vici Dialer as crm.

We perform cold calling tasks to car dealerships
across US and Canada. Set up appointments to a
demo for the automated software. Conduct demos to
prospects. Also did other roles for email scheduling,
marketing and management. Used Ring Central and
ZOHO as CRM tools.

Reach out to cold leads to set up appointments.
Convert them into clients through prequaiification questions. Gather information
regarding their Medicare Supplement Insurance
to help them lower their monthly expenses. Used
Readymode Xencall Dialer as CRM.