About the Candidate
Dynamic and customer-focused Call Center Employee with 3+ years of experience in handling inbound and outbound customer calls for telecommunications and retail industries. Seeking to leverage proven communication and problem-solving skills to provide excellent customer service and contribute to the success of your good company.
Education
Undergraduate – Knowledgeable in Basic Java and HTML Language. More on Administrative Skills like MS Office, Google, and Yahoo.
Experience
As a team leader, my key responsibilities include providing coaching sessions to my agents, delegating tasks, and ensuring team productivity and cohesion. Additionally, as a customer service representative, I handle inquiries, resolve complaints, and strive to provide excellent service to enhance customer satisfaction and loyalty.
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