Jolibe Cadena Castor

About the Candidate

Professional Summary
Detail-oriented and results-driven professional with over 8 years of experience in virtual assistance, bookkeeping, sales support, and lead generation. Skilled in managing administrative tasks, CRM systems, invoicing, cold calling, and client communication. Adept at using tools such as QuickBooks, Xero, Google Workspace, Mojo Dialer, HubSpot, Salesforce, and Canva. Proven ability to work independently in remote environments and deliver high-quality results under pressure.

Core Skills
Virtual Assistance & Admin Support
Bookkeeping & Invoicing (QuickBooks, Xero)
Cold Calling & Lead Generation
CRM Management (HubSpot, Salesforce, KVCore)
Data Entry & File Management
Appointment Setting & Calendar Management
Email & Client Communication
Tools: Google Workspace, MS Office, Canva, Mojo Dialer, ORUM, Trello, Asana

Professional Experience
Real Estate Virtual Assistant
U.S.-Based Real Estate Investor

Generated and qualified leads through cold calling (Mojo Dialer, ORUM)
Handled skip tracing, CRM updates (KVCore, HubSpot), and appointment setting
Managed email follow-ups, lead trackers, and client communications
Bookkeeper / Admin Support
Pera MPC

Handled financial records, bank reconciliation, and invoice preparation
Maintained accurate client data using Excel, QuickBooks, and Xero
Supported day-to-day admin tasks including scheduling and document filing
Customer Support & Sales Assistant

Assisted in inbound/outbound sales calls
Managed CRM entries, follow-up emails, and order processing
Helped increase customer retention through clear and timely communication

Education
Bachelor of Science in Business Administration – Major in Management Accounting