About the Candidate
I am a dedicated and adaptable professional with a background in telemarketing and human resources. I worked as a Telemarketer at Allstate Insurance Group, where I was responsible for reaching out to potential clients, providing information about insurance products, and generating leads. This role helped me develop strong communication skills and the ability to engage customers effectively.
In addition, I have experience in HR, particularly in payroll and recruiting. As an HR Assistant, I supported payroll processing, recruitment, and various administrative tasks, ensuring compliance with labor laws and assisting in maintaining employee records. I also offer freelance virtual assistant services, including data entry, email management, and calendar organization, helping clients streamline their operations.
I hold the Certified Human Resource Associate (CHRA) certification, which has broadened my knowledge of HR best practices. I’m committed to applying my diverse skills in both HR and virtual assistance roles.
Education
Experience
In my role as a Telemarketer and Data Verification Specialist at Allstate Insurance, I ensure accurate data entry and verification of customer information, maintaining meticulous records in line with confidentiality protocols. I also facilitate smooth customer experiences by connecting clients with licensed sales agents, supporting efficient and professional client interactions.
As an Online English Teacher with Acadsoc, I created lesson plans, tracked student progress, and provided detailed feedback. My role required strong organizational skills, as I maintained accurate session records for effective student support and growth.
During my Administrative and Human Resources internship at Carlos SuperDrug, I managed data entry, maintained monthly bill records, organized contact lists, and scheduled meetings. I also supported the HR team by coordinating interviews and updating applicant records, demonstrating strong organizational and multitasking abilities.
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