Kelly John Fenequito

About the Candidate

KELLY JOHN

FENEQUITO

OBJECTIVE

Dynamic and organized professional seeking a Virtual Assistant role. With a proven track record in administrative support and excellent communication skills, I aim to streamline operations, enhance efficiency, and provide high-quality assistance to optimize the productivity of your team or organization. I am adept at handling diverse administrative tasks, managing calendars, coordinating meetings, and delivering exceptional customer service in a remote environment.

ADDRESS

Banica Mason, Roxas City Capiz

PHONE

+639999600708

EMAIL

[email protected]

WHATSAPP

Kelly John Fenequito

+639999600708

EXPERIENCE

APR 2019-dEC 2021
Customer Service Representative | Eperformax Contact Center & BPO | Roxas City, Capiz
JAN 2022-APR-2023
Senior Agent |Eperformax Contact Center & BPO | Roxas City, Capiz
May 2023-Dec2023
Performance Analyst |Eperformax Contact Center & BPO | Roxas City, Capiz
Jan 2024-JULY 2024
Performance Development COACH |Eperformax Contact Center & BPO | Roxas City, Capiz
Key responsibilities: planning and delivering effective instruction across various subjects and grade levels, assessing and monitoring student progress, and providing individualized support and intervention as needed.

EDUCATION

Capiz State University | Roxas City, Capiz

Bachelors Degree in Business Administration

COMMUNICATION

I am a results-oriented professional with a keen focus on communication, adept at articulating ideas clearly and effectively to diverse audiences. Known for fostering positive relationships and collaborating seamlessly across teams to achieve common goals. I am committed to leveraging strong communication skills to drive organizational success and enhance stakeholder engagement.

LEADERSHIP

As a Coach, I led a team of 15 call center agents, fostering a positive and productive work environment. Implemented motivational strategies and provided ongoing coaching to improve team performance, resulting in [specific achievement, e.g., increased customer satisfaction ratings or reduced average call handling time