Keziah Dulaca

About the Candidate

SALES COORDINATOR – SIGMA PACKAGING CORP.

February 2020 – PRESENT

As a Sales Coordinator in Sigma Packaging corporation, I am responsible for accurate and timely issue of quotations and coordination with accounts to issue proforma invoices to our customers as required. Also to process inquiries by phone, email and personal visits in relation to company business. Respond to all sales inquiries accurately, timely and in a professional manner. To meet customers to discuss their requirements. Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. With excellent communication skills. Lastly, good knowledge of Microsoft office (Word, Excel, Power Point, Access, Outlook Etc.)

SALES EXECUTIVE – TRANSPORTIFY PH

SEPTEMBER 2O19 – January 2020

I generate Leads, calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunication technologies, Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations, and Secure information by completing data base backups.

CUSTOMER RELATIONS OFFICER – TOYOTA MOTOR PHIL

MAY 2O16 – AUGUST 2O19

I am a Senior Customer Relations Officer at Toyota for 3 years and 3 months. We usually have weekly events for customers and also we make sure that we have a customer feedback forms to get comments from them. I also do inquiry handing, complaints handing, customer relationship management (Satisfaction,

Retention and Enhancement), database management, report management, other tasks (TMP-required and DeaIer-required and Departmental required pIans, programs, strategies, activities and training, TDIMS (Toyota Dealers’ Integrated Management Systems).