Krisanta Demilou A. Dumlao

About the Candidate

I am Krisanta Demilou A. Dumlao, a legal-age resident of Blk. 17 Lot. 15 Garden Villas, Catalunan Grande, Davao City. I hold a Bachelor of Science in Hotel and Restaurant Management from the Philippine Women’s College of Davao.

I am writing to express my interest in any available positions that align with my skills and experience. My qualifications, coupled with my enthusiasm, position me as a strong candidate for your team. I am hardworking, loyal, and self-motivated, understanding the profound impact of work on overall well-being.

I embrace new challenges as opportunities to enhance my skills and qualifications, ensuring adherence to the highest standards in my role. Acknowledging the importance of delivering exceptional results, I am dedicated to contributing to the success of your company.

Enclosed, please find my resume for your consideration. If granted the opportunity to work with your company, I am committed to fulfilling all responsibilities and duties assigned to me. I am available for an interview at your convenience and can be reached at my mobile number +63 915-099-7721.

Thank you for considering my application.

 

KRISANTA DEMILOU A. DUMLAO

Email: [email protected]

Mobile: +63 915 099 7721

Address: Davao City, Philippines

Career Objective

To provide service to the utmost of my expertise and to consistently grow and mature into a better, more well-rounded person with the professional skills and knowledge I will learn from my work environment.

Skills:

Organization
Appointment Setting
Cold Calling (In-bound & Out-bound
Strong Work Ethics
Adaptability
Proficient in English both oral and written
Sales Support
Customer Support
Enthusiastic

Educational Background:

Saint Francis Xavier Learning Center – Elementary

Davao City National High School – High School

Holy Cross of Davao College – Bachelor of Elementary Education

Philippine Women’s College of Davao – Hotel and Restaurant Management

Experience:

Sales Agent (In-bound) & QA Analyst 2023-2024

B-Contact Inc.

Sell Diabetic Testing Supplies
Auditing Agent’s Calls
Ensure all Captured information is correct
Update CRM
Send a fax to the doctor’s office and hospitals

Operations Manager 2019- 2020

Skin 911 Skin Care Clinic

Figuring out ways to improve patient care
Developing better systems and protocols for medical staff
Working on budgeting committees, determining ways to allocate resources
Using quality assurance testing to determine if staff is meeting facility standards
Overseeing staff and patient scheduling
Overseeing patient billing
Directing and enforcing policies
Creating performance goals for their healthcare facility and staff
Anticipating the needs of each clients

Call Center Agent (Survey) 2016- 2017

Survey Sampling International

Outbound Call
We call people from the USA to make a survey.
Developing survey design and sampling strategies for household-based surveys and health facility surveys in low and middle income countries.
We make sure we deliver and asked the question and answered properly.
Ensure a good quality call survey

 

 

Sales Agent 2012- 2013

EO Executive Optical

Generate Sales

 

Ticketing Clerk & Assistant Secretary to the Owner (Head of the Davao City Tourism Office) – (Davao City) March 2003 – 2004

NEW WORLD TRAVEL AGENCY

Helps passengers to plan for their trips
Manage Bookings online
Manage and Schedule Meetings
Maintain Meeting Minutes
Handle requests and queries appropriately
Travel Arrangements

 

 

References:

Krisanta Maydelyn A. Amaga

(Simple.biz Virtual Assistant)