Kristine Joy Palo De Guzman

About the Candidate

Kristine Joy P. De Guzman
Email: [email protected]
Contact#: 09051163882

OBJECTIVE:
“To enhance my skills with my chosen career and path.”
EDUCATIONAL BACKGROUND:
Skill Power Institute – June 2006 to December 2006
Caregiver (Vocational)
TRAININGS ATTENDED:
Newfield International Training
Call center Training
WORK EXPERIENCE:

AFNI PHILIPPINES
Inbound Sales Agent
SiriusXM
August 8, 2017 – August 15, 2018
• Handled account/s for SiriusXM, Inbound Sales department. Assisted customer with activating their radio on their car
and the portable radios at home. Handled technical concerns and did basic troubleshooting. Did some upsell for
additional radios (portable or vehicle radio).

TAPALES PRODON WEE-TOE HIO & BOLASTIG LAW OFFICE
Paralegal Assistant/Office Secretary
March 2016 – July 2016
• Did administrative chores and assisting attorneys with their legal works.
CONCENTRIX PHILIPPINES
Certified Technical Support Associate
Dish Network
June 2015 – December 2015
• Assisted customer with their dish satellite (technical issue) if needed to send out technicians for onsite problems that
cannot be resolved over the phone.
OMNIGLOBE INTERNATIONAL
Technical Support/Customer Service/Sales Associate/Chat Support
AT&T
June 2013 – June 2014
• Provided assistance with customers that are having problems with Uverse also customers with problems with their
phones and also customers with problems logging onto the AT&T website.