Marielle Ann Nazareno

About the Candidate

Highly resilient and detail-oriented Operations and Customer Success professional with over a decade of experience managing omnichannel support (Voice, Chat, Email), fraud investigation, and backend e-commerce operations. Proven track record as a Team Leader and Ad-Hoc Operations Manager driving KPI metrics, resolving critical customer escalations, and optimizing processes for premium international brands. Fully equipped with a reliable remote workspace setup and ready to deliver immediate administrative, operational, and customer support value directly to your business.