MARJESSA MALLARI

We help customers understand the products and services being offered by a company. We answer inquiries by phone, e-mail, web chat, or social media. Handles concerns, complaints, or other issues. Our job is to help ensure customer satisfaction. We also help promote continued customer interest in the company’s products or services.

Contact customers about their overdue payments. Knowledgeable on billing procedure and collections technique. Building rapport with the card members and actively listen with their issues and provide solution that will help them bring their account in good standing.