Mark Jasper Blanco

About the Candidate

Hi, I’m Mark Jasper Blanco from the Philippines. I’ll be the best candidate for this role based on my experience working as a Customer Service/Admin Support/Collection Specialist, Accounts Receivables and as a manager with some of the top companies in the US. Please see details below for my work experience.

Upwork Employment
Liberty Dumpster
Team Manager for Billing and Collection/ Admin / Sales
Handle Sales Team / Order taking and processing
Handle Admin / Book keeping / reconciliation / Order Processing etc
Handle Billing and Collection
From October 2022 to July 30, 2024
Australian College of Information Technology – from October 2022 to April 2023
Role -Collection Specialist/ Accounts Receivables
Rate – $10 per hour
Stilt Inc — from May 2022 to October 4, 2022
Role – Collection Specialist/ Customer service
Rate – $10 per hour

BPO / Call Center
Wells Fargo – Collection specialist and Corporate complaints
JP Morgan Chase – Customer service for almost 1 year
Ingram Micro – Relationship Manager / Customer service for 3 years.
Nationstar Mortgage – Supervisor for 3 years
Ally Financial – Collection specialist/ Customer Service.

With my years of experience in the BPO industry specializing in providing excellent customer service and making sure that all of the accounts or orders are handled properly to each of our clients. To add on it I ‘am also proficient in using all MS office application Zendesk, Zoho books, Zoho sign, Slack, Vonage, MYOB, Google sheet and whatever tool is needed i can guarantee that if given enough time I will be an expert in using those tools. I hope to hear from you and soon be part of your organization.