Maru Cabrera

About the Candidate

MARU B. CABRERA
1941-I Ma. Orosa St. Brgy. 702 Malate, Manila 1004

Mobile No. 09950929571
Email Address: [email protected]

I am a dependable and driven young professional eager to expand my skills and contribute meaningfully in a dynamic work environment. With a background in social media management, customer service, and administrative support, I bring a unique blend of creativity, organization, and communication skills.  I am now looking to leverage this diverse experience to deliver high-level administrative support and make a positive impact within your organization.

Internships and Experience

Social Media Manager
November 01, 2024 – April 08, 2025

Stone Real Estate Australia

Duties & Responsibilities:

Plan and manage social media campaigns to promote listings, drive engagement, and build brand presence.
Create content and design graphics, including property visuals, videos, and promotional materials.
Handle content calendar and scheduling, ensuring consistent posting across all platforms.
Run and optimize Meta Ads campaigns to generate quality real estate leads.
Engage with followers and track performance, responding to inquiries and analyzing campaign results.

Social Media Manager/Photographer
Oct 01, 2021 – August 30, 2024

Subtle Classics Manila, Philippines

Duties & Responsibilities:

Planning and developing social media campaigns
Crafting compelling content or getting it developed
Posting content across social media accounts
Engaging with customers on different channels
Analyzing running campaigns
Staying on top of the latest social media trends

Customer Support Representative Oct 13, 2023 – November 15, 2023 Intouch CX

10/F Cyberpark Tower, 1 General Aguinaldo Ave

Duties & Responsibilities:

Managing large amounts of inbound and outbound calls in a timely manner
Identifying customers’ needs, clarify information, research every issue and providing solutions
Seize opportunities to upsell products when they arise
Keep records of all conversations in our call center database in a comprehensible way
Handling changes in policies or renewals.
Review customer or client accounts, providing updates and information about billing, shipping, warranties or any inquiries.

Barista
October 01, 2022 – January 15, 2023

Starbucks by the bay, Rustan Coffee Corporation

GXMH+9PC, Bldg. H SM by the BAY, Seaside Blvd., SM Mall of Asia Complex, Pasay, 1300

Duties & Responsibilities:

Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils. ● Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
Taking inventory and replenishing items in display cases, at tables, or behind the counter. Adhering to all food safety regulations and quality controls.

Customer Support Representative
July 2021 – September 2022 VXI Makati, ATT Connected Car

G/F SM Cyber Two Bldg., EDSA Buendia, Makati, 1226 Metro Manila

Duties & Responsibilities:

Managing large amounts of inbound and outbound calls in a timely manner
Identifying customers’ needs, clarify information, research every issue and providing solutions
Seize opportunities to upsell products when they arise
Keep records of all conversations in our call center database in a comprehensible way
Handling changes in policies or renewals.
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

Skills
Digital Literacy
Meta Ads Specialist
Filing and Records Management
Data Collection and Analysis
Customer Service
Email management
Proficiency in is using Microsoft office
Time Management
Accounting Familiarity
Photography / Videography
Proficiency with Adobe Lightroom and Adobe Photoshop
Social Media Management
Shopify Familiarity
Proficiency with Canva
Customer and client relation
Documentation and reporting

Softwares & Tools with working knowledge

Dropbox
Slack
Meta Business Suite
MailChimp
Clickfunnels
Meta Ads Manager
Snapchat Ads Manager
Tiktok Ads Manager
Google Ads Manager
Octoboard
Trello
Adobe Indesign
Adobe Photoshop
Adobe Illustrator
Adobe Premiere Pro
Adobe Lightroom
Microsoft Office
Canva
Capcut
Davinci Resolve
Shopify
Google Workspace
ChatGPT
Zendesk
Zoom
Google Calendar
Calendly
Figma
Clickfunnels

Education

Tertiary

– Bachelor of Science in Business Administration Major

in Marketing Management

Pamantasan Lungsod ng Maynila

Gen. Luna Cor. Muralla St., Intramuros Manila

2018 – 2022

 

Secondary

ABM
Manuel G. Araullo High School

Taft Ave., Cor. UN Ave, Ermita Manila 2016 – 2018

New Generation
International School

# Market Rd, Trece Martires, Cavite

2012 -2016

Primary

New Generation International School

# Market Rd, Trece Martires, Cavite

2011 – 2012

Personal Info

Date of Birth: 31 March 2000 Nationality: Filipino

Marital Status: Single Place of Birth: PGH,Manila Gender: Male

Weight: 220 lbs

Height: 5’6

Religion: Roman Catholic