About the Candidate
Passionate Customer Service Representative with almost 7 years of experience providing customer solutions in multiple roles such as sales representative, customer care, billing expert, and technical support specialist. Throughout my career, I have developed a strong background in sales, upselling, and building rapport with customers. I have consistently exceeded sales targets by utilizing my excellent communication and persuasion skills to upsell customers on products and services. Additionally, I have honed my ability to build rapport with customers by actively listening to their needs, addressing any concerns, and providing exceptional customer service.
Experience
05/2017-08/2020
iQor
Sales and Customer Service Representative
08/2020-01/2021
Iboss
Sales Development Representative
02/2021-05/2024
Alorica
Technical Support
Skills
cold callerSales and Customer Service RepresentativeTechnical Support
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